Returns and refunds

Returns & Exchanges

Because every item is made to order specifically for you, we do not accept returns or exchanges for incorrect size selection, color selection, or change-of-mind purchases. Please review our size guide and double-check all order details before completing your purchase.

Damaged or Defective Items

If your order arrives damaged or has a manufacturing defect, we’re here to help. Please contact us within 30 days of delivery and include a clear photo of the issue. Once verified, we will gladly send you a replacement at no additional cost or issue a full refund. There is no need to return the damaged item.

Lost or Undeliverable Packages

If your package is lost in transit or cannot be delivered due to an incorrect or incomplete shipping address, please contact us as soon as possible. We can arrange to have your order remade and shipped (additional production and shipping fees may apply) or, when appropriate, provide a partial refund based on the circumstances.

Because our products are custom-made just for you, we cannot accept returns or exchanges if you order the wrong size, color, or simply change your mind. Please be sure to double-check our size guides and order details before checking out!

Damaged or Defective Items
If your item arrives damaged or has a manufacturing defect, we want to make it right! Please contact us within 30 days of delivery with a photo of the issue. We will happily send you a free replacement or issue a full refund. You do not need to mail the damaged item back to us.

Lost or Unsuccessful Deliveries
If the tracking shows your package was lost or could not be delivered due to an address issue, please reach out to us. We can either arrange to have a new item sent to you (additional shipping/production fees may apply) or offer a partial refund.

Because our products are custom-made just for you, we cannot accept returns or exchanges if you order the wrong size, color, or simply change your mind. Please be sure to double-check our size guides and order details before checking out!

Damaged or Defective Items
If your item arrives damaged or has a manufacturing defect, we want to make it right! Please contact us within 30 days of delivery with a photo of the issue. We will happily send you a free replacement or issue a full refund. You do not need to mail the damaged item back to us.

Lost or Unsuccessful Deliveries
If the tracking shows your package was lost or could not be delivered due to an address issue, please reach out to us. We can either arrange to have a new item sent to you (additional shipping/production fees may apply) or offer a partial refund.

Because our products are custom-made just for you, we cannot accept returns or exchanges if you order the wrong size, color, or simply change your mind. Please be sure to double-check our size guides and order details before checking out!

Damaged or Defective Items
If your item arrives damaged or has a manufacturing defect, we want to make it right! Please contact us within 30 days of delivery with a photo of the issue. We will happily send you a free replacement or issue a full refund. You do not need to mail the damaged item back to us.

Lost or Unsuccessful Deliveries
If the tracking shows your package was lost or could not be delivered due to an address issue, please reach out to us. We can either arrange to have a new item sent to you (additional shipping/production fees may apply) or offer a partial refund.

Because our products are custom-made just for you, we cannot accept returns or exchanges if you order the wrong size, color, or simply change your mind. Please be sure to double-check our size guides and order details before checking out!

Damaged or Defective Items
If your item arrives damaged or has a manufacturing defect, we want to make it right! Please contact us within 30 days of delivery with a photo of the issue. We will happily send you a free replacement or issue a full refund. You do not need to mail the damaged item back to us.

Lost or Unsuccessful Deliveries
If the tracking shows your package was lost or could not be delivered due to an address issue, please reach out to us. We can either arrange to have a new item sent to you (additional shipping/production fees may apply) or offer a partial refund.