Terms and conditions
Terms & Conditions
Welcome to DurisimoQ. By accessing our website or placing an order, you agree to the following Terms & Conditions.
Orders
All products are made to order. Please review your order carefully before completing your purchase, including product selection, size, color, and shipping information.
We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, product availability, or other circumstances beyond our control. If your order is canceled after payment has been received, you will receive a full refund.
Pricing & Product Information
We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and update information without prior notice.
Due to differences in screen settings and the printing process, actual product colors may vary slightly from those displayed on our website.
Payment
Payment is required in full before production begins. We accept the payment methods offered at checkout.
Shipping & Delivery
All items are produced after your order is placed. Production and shipping times are estimates and are not guaranteed.
Once an order has been shipped, DurisimoQ is not responsible for delays caused by shipping carriers, weather, holidays, or other circumstances beyond our control.
Returns & Refunds
Because our products are made to order, we do not accept returns or exchanges for incorrect size selection, color selection, or change-of-mind purchases.
If your order arrives damaged or contains a manufacturing defect, please contact us within 30 days of delivery with a photo of the issue. We will work with you to provide a replacement or refund in accordance with our Return & Refund Policy.
Intellectual Property
The DurisimoQ name, branding, website content, and original product designs and compositions are owned or used under valid commercial licenses. Certain design elements, graphics, fonts, or illustrations may be created using licensed design resources. Unauthorized copying, reproduction, or redistribution of our branding or website content is prohibited.
Limitation of Liability
To the fullest extent permitted by law, DurisimoQ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes become effective immediately upon being posted on our website.
Governing Law
These Terms & Conditions are governed by the laws of the State of Maryland, United States, without regard to its conflict of law principles.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the contact information provided on our website.